Program Supervisor- Family Resource Ctr./Northern Berk. Community Coalition

North Adams, MA

General Description

Provide Comprehensive Mental Health Assessments, including the Family Strengths and Need Assessment (FSNA); short term treatment; and Care Planning to Youth and Families of the Family Resource Center (FRC).

Essential Job Functions

  • Complete diagnostic mental health/substance abuse assessment and provide treatment in individual, family and group.
  • Provide FSNA assessment to each family referred.
  • Provide referral services to appropriate services as indicated by the clinical Assessment and the FSNA
  • Deliver treatment and assessment on to families and youth at the FRC and in the families’ home if indicated
  • Deliver treatment in sub-contractors facilities and the designated Family Resource Center
  • Develop a Care Plan and Family Support Plan for all Children Requiring Assistance (CRA) referred Youth
  • Maintain client records, completing all necessary paperwork in a timely manner including required State documents and authorizations
  • Coordinate treatment components and communicate with all collateral agents and The Contractors for FRC.
  • Follow policies of the FRC and the Lead Agency administering the FRC RFR.
  • Provide treatment, if needed, within guidelines established by the Brien Center and the FRC
  • Follow all policies or the Brien Center and the FRCs
  • Provide consultation to community agencies on mental health/substance abuse issues upon request
  • Consult to sub-contractors on treatment planning
  • Provide Wraparound care planning for all youth and families
  • Participate in Milieu activities are indicated by the FRC.  
  • Provide supervision to the Family Partner
  • Provide consultation and clinical oversight to the FRC

Other Responsibilities

  • Maintain client records, completing all necessary paperwork in a timely manner
  • Maintain required productivity level
  • Complete all documentation and reporting to the State as directed by the FRC
  • Participate in regularly scheduled supervision
  • Consultation and supervision to BA level staff, Family Partners, Family Support Workers and/or graduate or undergraduate students
  • Attend required meetings and agency trainings
  • Other duties as assigned by supervisor and the FRC


  • Current licensure LCSW, LMHC, or LICSW  required
  • CANS certification is required within first week of employment
  • Experience working with Children and their Families in a clinical setting
  • Diagnostic and treatment knowledge and skill
  • Knowledge of services and human service agencies in Berkshire County
  • Extensive knowledge of the dynamics of mental health/substance abuse treatment, intervention and education
  • Experience in providing individual and group mental health/substance abuse and family counseling
  • Knowledge of community resources
  • Ability to work on interdisciplinary team


  • Excellent oral & presentation skills
  • Leadership talent and the ability to delegate effectively
  • Working knowledge of computers
  • Knowledge of community resources

Other Requirements

  • Support and maintain the principles and policies of the agency and of the FRC
  • Flexibly respond to program scheduling needs, this may include some evening work to meet the needs of families and of the FRC
  • Communicate a sense of hopefulness and respect for consumer rights, including Family and Youth Voice and Choice
  • Represent the agency in a professional manner in all community contacts
  • Demonstrate a commitment to the Agency’s mission, the mission of the FRC and community mental health principles

Working Conditions

  • Works in office; temperature regulated and outreach sites including client’s homes and sub-   contractors buildings
  • Facilitate groups in other community locations

Physical Conditions

  • Manual & visual dexterity; correctable

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions