Assistant Division Director of Community Services
Pittsfield, MA
Full time
Full time
General Description
Serve as Assistant Division Director providing overall direction and leadership for the ACCS division.
Essential Job Functions
Clinical Administrative Functions:
- Serve as Assistant Division Director for ACCS division
- Provide direct supervision to assigned Site Supervisors and at times Direct Care Staff members
- Participate in Clinical on-call rotation as needed
- Conduct trainings/education
- Oversee risk management development and implementation
- Assess transition of care readiness and develop transitions plans within the ACCS programs, hospitals, jails, etc.
- Complete screening assessments, comprehensive assessments, and treatment plans when indicated
- Report any incidents regarding accidents, injury or medication errors to the Quality Manager
- Work closely with the Housing Authority and the Facilities Department at the Brien Center.
- Ensure all sites are in compliance with DMH regulations and prepare for annual DMH inspections
- Coordinate with DMH and Care Coordination Entities
- Ensure staff and site leaders attend required trainings.
- Attend all required, but not limited to, DMH/BHS/ACO collaboration meetings
- Ensure MAP compliance at all sites, this includes ensuing audits are completed
- Teach, implement and ensure that all staff are trained in Evidenced Based Practices
- Hire and Train Residential and outreach Site Leaders
Program Administrative Functions:
- Schedule and assign staff work
- Oversee facilities operations
- Oversee household expenses
- Ensure compliance with licensing regulations
- Oversees staffing changes
- Coordinate scheduling through ACCS team and within community support
- Assume county wide function, i.e., training, scheduling, facilities management, Human Rights, licensing and/or substance abuse services
- Participate in all relevant staff meetings and treatment team meetings
- Participate in regularly scheduled supervision
- Develop and maintain relationship with community resources, which support consumer integration
General:
- Serve on interagency committees
- Represent agency at intra-agency meetings
- Maintain work environment, reporting any hazards to Division Director
- Communicate with the client’s family and personal network
- Other duties as assigned by supervisor
- Identify client, community and program needs and recommend program development related to psychiatric service
- Assess staff and support resources to effectively manage program and make budget recommendations
- Recruit, hire new staff and provide orientation training.
- Monitor clerical staff schedules for division to ensure adequate coverage
Quality Improvement Functions:
- Coordinate treatment reviews
- Audit client charts
- Complete annual evaluations and quarterly reviews for assigned staff
- Monitor productivity, utilization and caseloads of staff in division
- Identify training needs
- Conduct training for staff and community
- Participate in serious incident reviews
- Monitor QI Initiatives
- Assist in resolution of client complaints
Qualifications:
- Master/PhD. degree in social work psychology or counseling
- Licensed LICSW, LCSW, LMHC, or PhD
- Minimum of five (5) years of supervisory and clinical experience in community mental health, preferably crisis related work
- Demonstrate management skills, i.e., program development, human resource management and basic fiscal operations
- Ability to effectively represent the agency in a variety of settings
Skills:
- Excellent oral and presentation skills
- Leadership talent and the ability to delegate effectively
- Working knowledge of computers
- Knowledge of community resources
Other Requirements:
- Meets all credentialing requirements
- Flexibility to respond to program scheduling needs
- Support and maintain the principles and policies of The Brien Center
- Maintain ethical and professional standards
- Represent the agency in a professional manner in all community contacts
- Demonstrate commitment to the Agency’s mission and community mental health principles
- Valid Drivers License
- Successful completion of the Criminal Offense Record Inquiry (CORI)
- Successful completion of the Driver’s license background check (RMV)