Certified Medical Assistant

Apply for this Position

Application Form     (* indicates required field)

Please attach the following files

Please upload either a word or PDF version of your cover letter for this position.
Please upload either a word or PDF version of your current resume.
Such as letters of recommendation, work examples, etc.

Please answer the following questions to help us better evaluate your application.

  1. Education

    List school name and location, years completed, course of study and any degrees earned:

  2. Other Skills and Qualifications:

  3. Please enter your employment history:

  4. Please list 3 professional references:

  5. To be completed by professionally licensed applicants only (LICSW, RN, etc.):

Fair Credit Reporting Act
Nature and Scope Disclosure

This disclosure is made in accordance with Section 606(b) of the Fair Credit Reporting Act as to the nature and scope of the investigative consumer report prepared by an outside agency for employment purposes.

Criminal Background check-State of Massachusetts
Criminal Background check-Out of State
Disabled Person Protection Commission
The Central Registry of Child Abuse/Neglect – for applicants who may work with children
RMV Driving Record
In-depth/General Employment Verification
Personal References
Educational Verification
Professional License or Credentials Verification
Equal Opportunity Employment

The Brien Center is committed to a policy of nondiscrimination and equal opportunity employment for all employees and qualified applicants without regard to race, color, religion, creed, national origin, sex, sexual orientation, genetic information, military service, age, ancestry or disability.

No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. I understand that it is the policy of this organization not to refuse to hire or otherwise discriminate against a qualified individual with a disability because of that persons need for a reasonable accommodation as required by the ADA. Those applicants requiring a reasonable accommodation to the application and/or interview process should notify Human Resources as soon as possible.

Employment Release and Privacy Statement

I hereby authorize the Brien Center to contact, obtain, and verify the accuracy of information contained in this application from all previous employers, educational institutions, and references. I also hereby release from liability The Brien Center and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.

I understand that any misrepresentation or material omission made by me on this application will be just cause for cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered.

If I am employed, I acknowledge that there is no specified length of employment and that this application does not constitute an agreement or contract for employment. Accordingly, either the employer or I can terminate the relationship “At Will”, with or without cause, at any time, for any reason, so long as there is no violation of applicable federal or state law.

I also understand that if I am employed, I will be required to provide satisfactory proof of identity and legal work authorization within three days of being hired. Failure to submit such proof within the required time shall result in immediate termination of employment.

I also understand that my employment is contingent upon my passing of a Criminal History Background Check (CORI) and Department of Motor Vehicle Check (DMV) upon my written consent and verification of references. I also understand that the agency may conduct CORI and DMV checks during the course of my employment upon my written consent.

I also understand that I will follow all rules and policies of the Brien Center and my failure to follow the agency’s rules and policies will subject me to termination.

I understand that the Brien Center may change hours, shifts, schedules, rules and policies based upon the best interests of the agency’s ability to operate and conduct business, in accordance with the Collective Bargaining Unit, if applicable.

I also understand this it is unlawful in Massachusetts for employers to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject or criminal penalties and civil liability.

I understand that my application must be completed in full (see resume is unacceptable), submitted for a specific position, signed by myself and submitted to Human Resources.

I have read and fully understand the foregoing, and I seek employment under these conditions.

You must agree to the disclosure statement provided in order for us to accept your application.

You will receive confirmation after we have received your application.

General Description

This position is responsible for managing calls for medical staff members, scheduling client appointments, managing medical charts and related information and assists with providing general front-desk support.

Essential Job Functions


  • Screen incoming phone calls for medical staff members.
  • Return phone calls to clients who have left messages for medical staff members. (It is expected that every effort will be made to make these return phone calls on the same day they are received.)

Scheduling and Appointments

  • Schedule medical staff member appointments according to the scheduling policy.  This includes the scheduling of any client service transactions, meetings and time off when applicable.
  • Medical assistants may serve as a back-up for reminder calls. .
  • Daily monitoring of next day’s schedule for accuracy
  • Run daily MassPatt reports for medical staff


  • Pull charts in circumstances where the medical staff member specifically requests the chart.  Regular chart retrieval is the responsibility of the designated support staff person at site.

Information Management

  • Obtain laboratory information at the requests of a medical staff
  • Complete prior authorization documents  with assistance from RNs as needed
  • Enter Roger’s Orders information into the information system.
  • Obtain lab results for urine tox screens
  • Complete both urine and oral swab tox screen collections

Assistance to Clients

  • Assist medical staff member and clients with referrals to other agencies for additional support services when appropriate.
  • Contact insurance companies, when applicable, to secure any necessary authorization related paperwork.    Intake Coordinators are responsible for securing authorizations for clients who are seeing a medical staff member for the first time.  Clinicians are responsible for securing authorizations for clients they are referring to a medical staff member.
  • Complete PT1 forms

Prescription-related Duties

  • Distribute prescriptions that have been authorized for pick-up Assist patients with medication questions, renewals and prior authorizations

Other Responsibilities

  • Provide coverage for other medical assistants when required.
  • Provide coverage for other front desk personnel only when absolutely necessary.
  • Serve as initial contact with drug company representatives.

Medical Services

  • Monitor vitals per request


  • Certified medical assistant
  • GED, High School Diploma, or Associates degree
  • 1-2 years of prior experience working in a medical office


  • High regard for professionalism and confidentiality
  • Ability to work as part of a team
  • Ability to work in a fast-paced environment
  • Ability to deal with a wide variety of people and personalities
  • Ability to multi-task and manage projects simultaneously with a high regard for detail and accuracy
  • Ability to manage multiple phone lines
  • Proficient computer skills and ability to enter information timely and accurately

Working Conditions

  • Works in office; temperature regulated
  • May be expected to work in a number of Brien Center locations

Physical Conditions

  • Manual and visual dexterity; correctable
  • Reasonable accommodations may be made to enable individuals with disabilities to   perform the essential functions.


Location: Full time in Pittsfield, MA
Apply for this Position
Apply at: