Program Director - Adult Outpatient Services

Pittsfield, MA

Program Director of Adult Outpatient Services (Pittsfield & Great Barrington)

Clinical leadership position for the Brien Center, the largest provider of community behavioral health services in the Berkshires located in Western Massachusetts!

  • We celebrate diversity, equity, inclusivity and social justice
  • Serving Berkshire County
  • Competitive salary and generous PTO benefits
  • Position reports directly to the Division Director of Adult & Family Services

Immediate opening for a Program Director position for Adult and Family Services which includes the oversight of outpatient clinics in Pittsfield and Great Barrington

Essential Job Functions

  • Ensures that timely access to evidenced based behavioral health services is a priority
  • Supervision of all levels of clinical staff, including recommendations of staffing changes to the Division Director
  • Understand and educate staff about regulations, expectations and policies of licensing bodies and payers
  • Assist in administrative oversight of the outpatient clinics including productivity, billing submission, documentation, and scheduling of clinicians 
  • Timely completion of reports/records necessary for clinical practice
  • Participate in agency-wide programs and planning as needed
  • Consult and coordinate with other programs and agencies as needed
  • Coordinate treatment reviews
  • Audit client charts to inform client practice
  • Complete annual evaluations for assigned staff
  • Monitor productivity, utilization and caseloads of staff in division
  • Identify training needs; ensure staff compliance with mandatory training requirements.
  • Conduct training for staff and community
  • Participate in serious incident reviews
  • Lead quality improvement projects to meet agency and division QI goals
  • Assist in resolution of client complaints


  • Master’s /PhD. Degree in social work, psychology or counseling
  • Independently licensed LICSW, LMHC and PhD required.
  • Minimum of five (5) years of supervisory and clinical experience in community mental health,.
  • Strong clinical/supervisory experience required.
  • Knowledge and experience in diagnostic and treatment procedures.
  • Skill and experience in clinical supervision as a teaching tool.
  • Ability to transmit knowledge to others..
  • Knowledge of community mental health systems and community resources.
  • Demonstrated experience in areas of management skills, i.e., program development, human resource management and basic fiscal operation
  • Ability to effectively and professionally represent the agency in a variety of settings.


  • Excellent oral and presentation skills.
  • Must demonstrate ability to work with diverse communities and support diversity, equity and inclusion initiatives
  • Leadership talent and the ability to delegate effectively.
  • Working knowledge of computers.
  • Knowledge of community resources.

 Other Requirements

  • Support and maintain the principles and policies of the agency.
  • Flexibly respond to program scheduling needs.
  • Encourage independence.
  • Represent agency in a professional manner in all community contacts.
  • Maintain ethical and professional standards
  • Demonstrate a commitment to the Agency’s mission and community mental health principles.
  • Valid US driver’s license.
  • Use of personally insured automobile.
  • Driver’s License check (RMV).
  • Criminal Offender Record Information check (CORI).
  • Meets all credentialing requirements.