Shift Coordinator - Community Services - 2nd Shift
Responsible for oversight of evening shifts including: site operations, staffing, internal audits, compliance with external audits, staff development, consultation, supervision, documentation requirements, site beautification and participate in implementation of individual action plans for person’s served. Work as a member of a team to provide opportunities for individuals while displaying hope and optimism.
Essential Job Functions:
- Provide supervision, auditing, modeling and consultation to recovery facilitators on second and third shifts at each site (evening and overnight supervisors will float to each site)
- Coordinate and collaborate with Residential Nurses regarding all site specific transitions of individuals including admissions or discharges from GLE, CSU, jail, nursing homes, hospitals, etc.
- Manage call-outs on all shifts and consult with Program Managers or Clinical On-call as needed.
- Coordinate staff schedules for all sites including staff/program reassignment and duties.
- Monitor and insure completion of all medication and communication forms for next day appointments.
- Monitor and update all person served records as required.
- Monitor and maintain compliance of clinical records, including all MSDP and DMH standards.
- Maintain work environment, manage and report hazards to supervisor and/or Facilities Manager.
- Monitor and review all program’s required certifications, inspections and reports monthly, i.e. all staff certifications, MAP/DPH and DMH licenses, Occupancy Permits, furnace and hot water heater inspections, fire extinguishers, smoke alarms and fire drills. Report findings to Program Manager in writing.
- Report any facilities related issues to Facilities Manager. Follow up to insure facilities issues are corrected.
- Conduct medication auditing on a monthly basis. Report findings to Program Manager or designee in writing.
- Conduct review and accounting of all funds on hand i.e. individual’s spending money, petty cash on a monthly basis. Report findings to Program Manager or designee in writing.
- Insure evening programming is active and within the scope of wellness and recovery principles.
- Assist person served with medication administration as needed.
- Provide supervision to support MAP policy.
- Provide direct supervision to staff as assigned.
- Review and document person served progress towards goals
- Work in a Recovery Facilitators capacity as necessary to provide adequate staff or respond to a clinical need.
- Participate in all relevant staff meetings, recovery team meetings, scheduled supervision and interagency meetings
- Serve on interagency committees
- Keep supervisor well informed and updated on all house activities daily
- Report any incidents regarding accidents, injury or medication errors to your supervisor and complete all corresponding documentation.
- Oversee accuracy of records and maintain record keeping according to DMH and MSDP standards.
- Communicate a sense of hopefulness and respect
- Flexibly respond to program scheduling needs
- Represent the agency in a professional manner in all community contacts and interagency committees
- Successfully complete and maintain MAP, CPR and First Aid certifications
- Maintain all standards of confidentiality.
- Associates or Bachelor’s degree in related field or four years of experience in related field
- Knowledge of community resources
- Knowledge of licensing requirements and skills to maintain those standards
- Ability to make independent decisions based on defined recovery goals.
- Leadership skills required to supervise and delegate responsibilities to other employees, students and volunteers and oversee assignments.
- Proficient computer skills in using web based e-mail and ability to data enter information into spreadsheets and word processing documents
- Ability to supervise, evaluate and motivate staff
- Ability to work a flexible schedule
- Ability to multi-task and deal with a wide variety of people
- Ability to pass a Criminal Background Check (CORI) and Driver Background Check (DMV)
- Ability to work independently
- Ability to employ time management skills
- Works in office; housing type environment: temperature regulated
- Able to work or travel to various locations
Physical Requirements and Conditions:
- Manual & visual dexterity; correctable
- Lifting Maximums: weight of grocery bags and/or laundry baskets
- Push, pull, stand, reach overhead and twist
- Able to bend at the knees, waist and lower self to the ground or floor without assistance
- Able to physically climb and descend stairs without assistance Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.