Housing Specialist

Pittsfield and North Adams, MA

In our Adult Community Services Program, this position works as a member of a team to assist in housing-related matters. This position will offer blended support to our Pittsfield and North Adams programs. Travel between locations is required. 

Essential Functions:

  • Work within the Housing First and Rapid Housing model.
  • Collaborate with the local Housing Authorities, landlords and community service agencies to seek affordable housing options
  • Assist Person’s served to identify housing options, housing searches and acquiring furniture
  • Assist Person’s served to set up and/or discontinue utilities
  • Support Person’s to apply for housing subsidies including support to complete applications, acquire required documentation, and serve as an advocate when needed
  • Assist in moving Persons
  • Assist Persons through tenancy preservation and advocate for Persons when necessary
  • Actively support Person’s served in the community and/or residential setting to find safe and affordable living situations
  • Serves as primary contact for housing assistance for Persons
  • Coordinates process of leases, landlord negotiations, and contracts
  • Teach skills to maintain housing
  • Troubleshoot housing issues as they arise
  • Encourage and support persons served in developing a natural support network.
  • Collaborate and participate in meetings and service coordination with outside agencies and community supports.
  • Teach money management skills to persons-served.
  • Complete monthly apartment inspections for project based subsidies
  • Attend all required treatment meetings
  • Provide Medication Administration to Persons per MAP protocol.  This may include medication administration to cover staff emergencies and coverage needs.  Audit medications as assigned.


  • GED/H.S Diploma, Associates or bachelors degree in related field preferred, or 3-5 years of human service experience
  • Proficient computer skills and knowledge of Microsoft office
  • Ability to work with a wide variety of people
  • Excellent oral & presentation skills 
  • Leadership talent and the ability to delegate effectively
  • Knowledge of community resources
  • Ability to conduct yourself professionally and manage confidential information
  • Ability to advocate program services to community members

Other Requirements:

  • Ability to pass a CORI (Criminal Background check) and DMV (Department of Motor Vehicles check)
  • Complete all required trainings within four months of hire or program transfer (MAP, CPR, First Aid, Human Rights, Trauma Informed Care, Housing First, Mutuality, Orientation, Motivational Interviewing, etc.
  • Driver's License and ability to use personal vehicle for business use